Job Vacancies

Each of our five surgeries has a reception team and this is one of the key entry points to HFP Medical. Quite a few of our more senior staff originally started as a receptionist as it’s a great way to learn how everything works. The starting salary for our reception team is currently £23,522 for full time working of 37.5 hours per week.

The duties are wide ranging including greeting patients and answering their queries face to face, answering the phone to deal with queries and requests, general admin like registering new patients, messages in the surgery email account, and assisting the doctors with various admin tasks.

We have a range of admin roles which are the next step up from reception, including:

• managing all the patient referrals that the doctor teams make to other NHS services
• working in our eHub which receives all the digital requests from patients from all the surgeries
• processing inbound letters from other NHS services to make sure we follow up properly, and patients medical records are kept up to date
• managing patient data and running text message campaigns linked to preventative health programmes including immunisations, smears, and diabetes

The salary for these admin roles varies and is between £23,522 and £25,844 for full time working of 37.5 hours per week.

Our healthcare assistants carry out a range of clinical duties directly with patients such as taking blood, blood pressure measurement, other physical checks, lifestyle questionnaires and covid vaccinations. You’ll see patients one to one in your own clinic room. Our healthcare assistants come from a variety of backgrounds. Some started in reception or admin and have trained with us, others joined us and were already doing the role elsewhere, and we also have overseas nurses who have come to the UK and work as a healthcare assistant whilst they finalise their UK nursing registration.

The salary for most of our healthcare assistants is £28,417 for full time working of 37.5 hours per week.

This is a new role which we are introducing that involves working closely with one or more doctors to manage a specific list of complex patients. The list might be focused on mental health, or paediatrics, or frail/elderly. Because these patients have quite complex needs, you will work closely with the doctor in charge to make sure that all the different parts of the NHS and social services are brought together to deliver an integrated package of care. The work is quite complex and so requires considerable experience and a wide range of skills. Care coordinators might have a clinical background, or they may have worked in various challenging admin roles, or a care coordination role elsewhere in the NHS. It also requires good IT skills and an ability to manage your own workload proactively.

The salary for care coordinators is according to skills and experience.

This is a new role which we have introduced in the last 18 months. Link workers support the doctors with patient needs that are non-medical such as housing issues, debt problems, loneliness and isolation. The link workers assist patients by understanding their needs so that they can pinpoint local services that might help them, and then introducing them to these services. The combination of social assistance from the link workers and medical support from the clinical team is much more effective.

The starting salary for link workers is £25,600 for full time working of 37.5 hours per week but we pay more where someone has extensive proven experience.

This is another new role which involves running and leading group consultation programmes. At the moment the focus is on patients at risk of developing diabetes or who already have diabetes, but in the future we plan to expand the scope. Group consultations involve up to 10 patients, and each group will go through a series of sessions, usually around 6 to 8. We have a programme of education and discussion, and each session has a particular focus and might also include a guest speaker such as a pharmacist or doctor. The health coaches run the whole programme and are experts in the lifestyle aspects of managing diabetes and reducing the risks of developing it. Group consultations allow patients to interact with other similar people, and also to learn from each other and provide mutual support. It’s more supportive and effective because it empowers patients with knowledge and they can motivate each other.

The starting salary for health coaches is £27,136 for full time working of 37.5 hours per week, and it requires prior experience.

All of our surgeries have their own pharmacy team. We don’t dispense medicines so the work is all clinical, and there are two roles:

• Pharmacy technicians. Managing repeat prescribing, dealing with patient queries, audit and safety work, and other ad hoc projects. Salaries for our pharmacy technicians start at £31,342 for full time working of 37.5 hours per week, according to experience.
• Pharmacists. Consulting with patients and prescribing medication for minor ailments and long terms conditions, advising doctors on best practice and technical support for complex prescribing, supporting patients with concordance and dealing with polypharmacy. Our senior pharmacists often lead services for chronic disease, for example respiratory, and also liaise extensively with hospital specialists to ensure that we’re following best practice. Salaries for our pharmacists range between £45k and £70k for full time working of 37.5 hours per week, according to experience.

All of our surgeries have their own nursing team. Roles include:

• Healthcare assistants (see above)
• Nursing Associates. This is an intermediate role that allows healthcare assistants to develop into a full nursing role. It requires two year’s part-time study (which is funded) alongside two years training in practice. A fully qualified nursing associate starts on £31,342 for full time working of 37.5 hours per week
• Practice Nurses. Our practice nurses have three different backgrounds. They either trained as a nursing associate and have progressed from there, or they have been a practice nurse for some time in another GP surgery before they join us, or they have been through the 1 year General Practice Nurse programme which enables qualified nurses from other settings (hospital or community) to convert to GP practice nursing. Salaries for our nurses range between £36k and £47k for full time working of 37.5 hours per week, according to experience
• Advanced Clinical Practitioners. These are senior nurses with additional qualifications, and and they are also prescribers. They are involved in managing on the day acute demand and/or manage a complex caseload such as frailty. Salaries for our ACPs range between £47k and £56k for full time working of 37.5 hours per week